Last updated: 21 August 2026
Account data: email, name, and (optionally) a profile picture — pulled automatically from your Google account picture at signup if you sign in with Google, until you change it yourself.
Snap content: the photos, videos, and questions you submit, plus the AI-generated answer, are stored in your history so you can revisit them.
Marketplace data: job details, messages with Pros, payment references, and verification documents (for Pros).
Usage data: device type, app version, pages visited, and feature usage, collected via analytics to improve the product.
Location: only collected if you enable it in Data controls, and used solely to sort Pro Marketplace results by distance. Never sold or shared with advertisers.
Your data is stored in Supabase (Postgres + object storage) with row-level security, so only you — and, for an active Pro job, your matched professional — can read your own records. Payment card details are never stored by DIYLens; all charges are processed directly by Flutterwave.
Sponsored cards are matched to the DIYLens module you snapped in — never to the photo itself, your exact location, or sensitive personal data — and never appear on Health, Money, or Legal snaps. You can turn off ad personalization any time in Ad settings, and hide or report any ad you see (except first-party DIYLens house ads).
DIYLens uses cookies and local storage for sign-in sessions, security, remembering your preferences (like theme), and understanding how the app is used. See our full Cookie Policy for the categories we use and how to manage your choices.
We share data only where necessary to run the service: Flutterwave (payments), Supabase (hosting/database), our AI model provider (to generate answers — snaps are sent for processing but not used to identify you to the provider), OneSignal (push notifications), and analytics providers (Google Analytics, PostHog) on an aggregated basis. We do not sell your personal data.
From Settings → Data controls you can export a full copy of your data, delete your account and all associated data permanently, manage location and ad personalization, and review your notification preferences. You can also email privacy@diylens.com.ng for any data access, correction, or deletion request.
We keep your data for as long as your account is active, or as needed to comply with legal, tax, and dispute-resolution obligations (e.g. payment records). Deleting your account removes your snaps, profile, and history; some records may be retained where required by law.
DIYLens is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has provided us data, contact privacy@diylens.com.ng and we will remove it.
We may update this policy as DIYLens evolves. Material changes will be flagged in-app before they take effect.
Questions about this policy can be sent to privacy@diylens.com.ng, or visit our Contact page.
This page reflects current DIYLens policy and is reviewed as the product evolves. It does not constitute legal advice.
