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Frequently asked questions

What is DIYLens?

DIYLens is where people share short DIY videos and posts showing how to fix, build and make things — and buy or sell the tools, parts and services to do it, in the Marketplace.

Do I need an account?

You can watch DIYs without one. To post, comment, save, message or sell, create a free account with your email, phone or Google.

Is DIYLens free?

Yes. DIYLens Verified is an optional monthly subscription that adds the green tick, impersonation protection, priority support and more.

How do I pay for something on Marketplace?

DIYLens doesn't hold money for buyers or sellers. You agree price, payment and delivery with the seller in Messages. Meet in a safe public place and never pay before you've checked the item.

How do I report a DIY, post, comment or account?

Tap ⋯ on it and choose Report. Our team reviews reports and removes anything that breaks the Community Guidelines.

How do I get the green tick?

Choose a DIYLens Verified package, then complete a quick face scan to confirm it's you. The tick shows once both are done.

How do I promote a DIY?

Open the DIY, tap Promote, pick a goal, budget and how long it runs, then pay. You can track views and results in Promote → Dashboard.

Can I download or delete my data?

Yes. Go to Settings → Privacy → Download your data to get a copy, or Settings → Manage account → Deactivate or delete account.

Browse by topic

Using DIYLensWatching, posting DIYs and posts, and your profile.Account & settingsLogging in, passwords, privacy and notifications.MarketplaceBuying and selling safely, listings and reviews.Privacy & safetyReporting, blocking, scams and staying safe.DIYLens VerifiedThe green tick, packages and billing.Promote & adsBoosting DIYs, budgets and results.

Still need help?

Send us a message and our team will get back to you. Verified subscribers get priority replies.

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